Privacy & Data Policy
- Information We Collect
1.1. Personal Information: When you use our services, we may collect certain personal information that can identify you as an individual, including but not limited to your name, email address, contact number, and billing information. We collect this information when you voluntarily provide it to us or when you interact with our website, mobile applications, or other communication channels.
- Use of Information
2.1. Providing and Improving Our Services: We use the information we collect to provide and improve our services, including processing your bookings, delivering notifications and updates, personalizing your experience, and responding to your inquiries or customer service requests.
2.2. Communication: We may use your contact information to send you promotional materials, newsletters, and other communications related to our services, provided you have given your consent. You can opt-out of receiving such communications at any time.
2.3. Analytics and Aggregated Data: We may analyze the information we collect to improve our services, conduct research, and generate statistical data. This data is anonymized and aggregated, ensuring that it does not personally identify you.
2.4. Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, or legal processes, as well as to protect our rights, privacy, safety, or property, or that of our users.
- Data Security
We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
- Third-Party Sharing
We may share your personal information with third-party service providers who assist us in providing and improving our services, such as payment processors, hosting providers, and marketing partners. These third parties are obligated to protect your information and use it solely for the purposes specified by us.
We may also share your information if required by law, in response to a valid legal request, or to protect our rights, safety, or property, as permitted by applicable laws.
- International Data Transfers
Polar Bear operates globally, and your personal information may be transferred to and processed in countries outside of your own. We will take appropriate safeguards to ensure that your information is adequately protected when transferred internationally in accordance with applicable data protection laws.
- Your Rights
- Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.