Privacy & Data Policy

At Polar Bear, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data when you use our services. Please read this Privacy Policy carefully to understand our practices.

  1. Information We Collect

1.1. Personal Information: When you use our services, we may collect certain personal information that can identify you as an individual, including but not limited to your name, email address, contact number, and billing information. We collect this information when you voluntarily provide it to us or when you interact with our website, mobile applications, or other communication channels.

1.2. Usage Information: We may collect non-personal information about your use of our services, including your IP address, browser type, device information, and operating system. This information is collected through the use of cookies, log files, and other tracking technologies.

  1. Use of Information

2.1. Providing and Improving Our Services: We use the information we collect to provide and improve our services, including processing your bookings, delivering notifications and updates, personalizing your experience, and responding to your inquiries or customer service requests.

2.2. Communication: We may use your contact information to send you promotional materials, newsletters, and other communications related to our services, provided you have given your consent. You can opt-out of receiving such communications at any time.

2.3. Analytics and Aggregated Data: We may analyze the information we collect to improve our services, conduct research, and generate statistical data. This data is anonymized and aggregated, ensuring that it does not personally identify you.

2.4. Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, or legal processes, as well as to protect our rights, privacy, safety, or property, or that of our users.

  1. Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

  1. Third-Party Sharing

We may share your personal information with third-party service providers who assist us in providing and improving our services, such as payment processors, hosting providers, and marketing partners. These third parties are obligated to protect your information and use it solely for the purposes specified by us.

We may also share your information if required by law, in response to a valid legal request, or to protect our rights, safety, or property, as permitted by applicable laws.

  1. International Data Transfers

Polar Bear operates globally, and your personal information may be transferred to and processed in countries outside of your own. We will take appropriate safeguards to ensure that your information is adequately protected when transferred internationally in accordance with applicable data protection laws.

  1. Your Rights

You have certain rights regarding your personal information under applicable data protection laws. This includes the right to access, correct, update, or delete your information, as well as the right to restrict or object to certain processing activities. To exercise these rights or for any inquiries or concerns regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in

Where to find us

Polar Bear
Br√łnnums Hus
August Bournonvilles Passage 1

1055 Copenhagen

Denmark